Families
The family guidebook
Drop-off, pick-up, sick days, phones: what every PRA family needs to know.
Every family, every day
The short version
- Doors open at 8:00. Classes start at 8:30. Nursery, Kindergarten and Primary finish at 15:15, Lower and Upper Secondary at 15:20.
- Off sick or away? Tell us by 8:00 that morning. For travel, give us seven days' notice so the teachers can prepare work.
- Pick-up is only by the people named on your enrollment form.
- Pack a water bottle every day, and closed-toe shoes for PE and trips. Early Years: spare clothes, plus nappies and wipes if needed.
- No uniform. Children come in their own clothes.
- Phones stay at the front desk until the end of the day.
- Signs of illness such as fever, cough, rash, red eyes, vomiting or diarrhea: tell us straight away.
- News comes through Google Classroom, the weekly newsletter and your class Zalo group.
Family Guidebook 2026
Everything else is in the guidebook: joining PRA, fees, health and first aid, the bus, after-school activities, devices, and how to reach us.
Inside
- p. 2Welcome to Palm River Academy
- p. 3Our mission and vision
- p. 4Your role in our partnership
- p. 5Key policies you should know
- p. 6Joining us at Palm River
- p. 7Daily life at PRA
- p. 8Learning at PRA
- p. 9Health, safety and well-being
- p. 10Community expectations
- p. 11Family partnership
- p. 12Contact information
Ask the office about anything else.
If it is a good question, we will add it to the guidebook.